Privacy Policy

SMS Privacy Policy

Effective Date: 8/1/2025
Company Name: 12843790 CANADA INC. (Reliable Hardscapes)
Contact Email: info@reliablehardscapes.ca
Contact Phone: (647) 471-6783

1. Information We Collect

When you opt into our SMS program, we collect your phone number, email, name (if provided), and any content you send to us. We may also collect message delivery data and interaction logs. We do not collect sensitive financial data via SMS.

2. Use of Information

We use this data to send you transactional and promotional messages, respond to inquiries, improve service delivery, and comply with legal obligations. Your data is never sold and is shared only with service providers supporting our messaging system. Your data will never be shared with third parties.

3. Use of Cookies

Our website uses cookies to analyze traffic, personalize content, and support marketing efforts. Cookies may help associate web activity with SMS opt-ins but are not used directly in SMS communications. You can disable cookies in your browser settings.

4. Message Frequency

Message frequency varies depending on your activity and preferences and you will only be contacted for the reason you opted in for.

5. Consent and Opt-In

By entering your mobile number and submitting an opt-in request through our forms or keywords, you consent to receive messages from us. Consent is not a condition of purchase.

6. Opt-Out and Help

You can opt out at any time by replying STOP. You may also reply HELP for assistance. After opting out, you will receive one final confirmation message and no further texts unless you re-subscribe.

7. Message and Data Rates

Standard message and data rates may apply based on your mobile plan. Carriers are not liable for delayed or undelivered messages.

8. Security of Information

We use reasonable safeguards to protect SMS data. However, no method is 100% secure. Do not send sensitive data via SMS.

HOW CAN A USER ACCESS, CHANGE, AND/OR DELETE PERSONAL INFORMATION?

You may access, correct, update, and/or delete any personally-identifiable information that you submit to the web site. You may also unsubscribe from mailing lists or any registrations on the web site. To do so, please either follow instructions on the page of the web site on which you have provided such information or subscribed or registered or contact us at info@reliablehardscapes.ca

9. Children’s Privacy

We do not knowingly collect or store SMS data from children under 13. If we learn we have done so, we will promptly delete the information.

10. Policy Updates

This SMS Privacy Policy may be updated periodically. Continued use of our SMS service constitutes your acceptance of changes.

11. Contact

For questions about this SMS Privacy Policy, contact us at info@reliablehardscapes.ca or (647) 471-6783.